Red Energy

A multi award-winning retailer in customer service, Red Energy began life as an electricity retailer in Victoria in 2004. By 2007, gas retailing was added to its Victorian portfolio, as well as an expansion into the South Australian electricity market. Years of continued growth saw Red Energy move into New South Wales, and more recently the Queensland markets, growing to over half a million customers as of 2017.

Community and charity partnerships – such as its extensive involvement with Breast Cancer Network Australia – show that Red Energy strives to make a difference to the lives of everyday Australians. Owned by Snowy Hydro, the company is 100 per cent Australian, and is the only energy retailer in the country certified to use the Australian Made and Grown trademark.

With a customer solutions team based right here in Australia, Red Energy believes in the economic benefits that employing locally will bring to a community – while also knowing that when customers call, it’s important they’re always answered by a friendly voice. Their commitment to outstanding customer service has been recognised by many customer service awards. They are price competitive, offer a choice of plans to customers as well as a Pay on Time discount™ off the entire bill, not just the usage, and strive to keep all profits in Australia.

Through a combination of outstanding customer service, competitive prices and commitment to local economies and communities, Red Energy has established itself as an energy retailer worthy of its customers’ loyalty and trust.

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