Category: Home & Contents Insurance
Award level: Winner
IMAGINE A ONE-STOP shop that, if you’re an over 50, caters for all your home and contents insurance needs. Apia is committed to providing a vast range of home insurance products to suit the many different lifestyles of over 50s, whether you’re investing, residing in your own home, a retirement home or village, or in assisted living.
Apia works from the premise that its 750,000 customers are busy enjoying living life at its best and Apia’s role is to support this by offering them home and contents insurance products suited to their requirements. Apia also provides a 24-hour, 7-days-a-week phone service and,whether you’re chatting to Apia over the phone or in one of their local branches, Apia’s team takes the time to listen and make sure you have all the information you need. Going above and beyond the call of duty is constantly encouraged within the Apia customer service team to make sure that its customers receive the best possible service.
Apia takes pride in its excellent customer service and range of products. It’s fitting that with the company’s 30th anniversary taking place this year, Apia received the Reader’s Digest Gold Quality Service Award in two categories.
Apia believes your experience deserves more.